- What is "Strategy Mapping" and how does it tie in with organisational planning, business scorecards and performance management? Our article on Measuring Business Results through Key Performance Indicators discusses results and services plans, results logic and lead & lag indicators in the context of Doll Martin Associates' performance management methodology.
- Most people think of classifications
(or codes) as being a list of values in a pull-down menu,
typically used to generate reports. But, there is more to
designing classifications than just setting up a list of
values. Find out more in this article.
- The definitions of knowledge and knowledge management
are usually obscure, and hide the fact of how knowledge
is shared in practice. In this paper (PDF format), Doll
Martin Associates shares our view of
knowledge and knowledge management.
- Priorities for systems developers are clearly
different from systems architects, leading to a mismatch
between user requirements and the delivered system. This
article (PDF format) assists businesses to manage
developers to achieve better system outcomes.
- "Light Weight
Methodology" is a family of software development
methods which advocates development in small steps,
followed by analysis, design and testing at the end of
each step. This article explores the relationship between
light weight and information management
methodologies.
- XML is a widely used technology, but extravagant
claims are made for it. Read the
Doll Martin Associates view of XML.